Training

Spend less time on training and more time with patients.

Our healthcare solutions are user-friendly and intuitive, so we’re confident you and your staff will be up and running in no time.

If you’d like a helping hand to get started, or want to pick up some tips and shortcuts to further increase your efficiency in using any of our solutions, we offer classroom training, as well as free basic and advanced online training.

We’ll train your new users and upskill existing users. Classroom and one-to-one training is available year-round in capital cities across Australia. Simply book a session online or get in touch with us to find a session convenient to you.

Prefer learning at your own pace? Our free video tutorials and e-learning modules are also available online.

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By Product

Topics

Demonstration

Setup

Installing the software
DEMO
Installing the PKI certificate
DEMO
Adding an allied health professional
DEMO
Adding practitioner details
DEMO
Create a letterhead
DEMO
Adding a specialist practitioner
DEMO
Adding users to PracSoft
DEMO
Adding a top level user
DEMO
Add bank account details
DEMO
Configure printing
DEMO
Linking PracSoft to Medical Director
DEMO
Entering the practice address
DEMO
Registering PracSoft
DEMO
Configuring Medicare Australia Online in PracSoft
DEMO
Easyclaim Setup
DEMO
Update MBS Fees
DEMO
SMS Registration
DEMO

Appointments

Making an appointment
DEMO
Adding a new appointment book
DEMO
Adding a reserve appointment colours
DEMO
Allocating appointment types
DEMO
Making a Fit Appointment
DEMO
Adding a Practitioner to an appointment book
DEMO

Waiting Room

Change patient order
DEMO
Check patient's overdue details
DEMO
Add a Practitioner's tab to the waiting room
DEMO
Printing labels
DEMO

Patient Demographics

Add a new patient
DEMO
Add an existing patient to the waiting room
DEMO
Adding an emergency contact
DEMO
Adding next of kin contact details
DEMO
Marking a patient inactive or deceased
DEMO
Add patient notes
DEMO

Medicare Online

ACIR Transmissions
DEMO
Edit Unprocessed Claim
DEMO
Edit voucher
DEMO
Receipt DVA Claim
DEMO
Receipt Medicare Australia Claim
DEMO
Resolve Claim
DEMO
Sending DVA Claim
DEMO
Sending online claims
DEMO
Processing a bulk bill batch
DEMO

Billing

Billing Easyclaim Tyro
DEMO
Bulk Bill via the MD link
DEMO
DVA Billing
DEMO
Institutional Billing
DEMO
Institutional Payer
DEMO
Institutional Receipt
DEMO
Private Billing
DEMO

Adjustments

Adjust receipt payment type
DEMO
Adjust standalone invoice
DEMO
Adjust invoice paid
DEMO

End of Day Reports

Day Sheet
DEMO
Banking Processed
DEMO

End of Month Reports

Arrears Summary Detail
DEMO
Fees Earnings Summary & Detail
DEMO
Single List Receipts
Statements - Institutional
DEMO
Statements - Private
DEMO
Summary Banking
DEMO

Webinars

PracSoft: Bulk Bill via Online Claiming
Recorded: June 2015
PLAY
PracSoft: Online Appointments
Recorded: March 2015
PLAY
What’s New in MedicalDirector Clinical/PracSoft 3.15.3
Recorded: January 2015
PLAY
New Starter - Medical Receptionist
Recorded: September 2014
PLAY
Banking in PracSoft
Recorded: September 2014
PLAY
Receipting in PracSoft
Recorded: September 2014
PLAY
Claiming and Exceptions
Recorded: August 2014
PLAY
Institutional Billing
Recorded: July 2014
PLAY
SMS Appointment Reminders
Recorded: May 2014
PLAY
Designing Letterhead
Recorded: May 2014
PLAY
Managing Fees
Recorded: April 2014
PLAY
Financial Reporting
Recorded: March 2014
PLAY
Private Billing
Recorded: February 2014
PLAY
What’s New in PracSoft 3.15
Recorded: November 2013
PLAY
Record Patient Appointments in PracSoft
Recorded: October 2013
PLAY
Configure Appointment Book in PracSoft
Recorded: September 2013
PLAY
Institutional Billing in PracSoft
Recorded: August 2013
PLAY
PracSoft - Online Claiming in 5 easy steps
Recorded: June 2013
PLAY
Changes in how GST is applied in PracSoft
Recorded: April 2013
PLAY