Training

Spend less time on training and more time with patients.

Our healthcare solutions are user-friendly and intuitive, so we’re confident you and your staff will be up and running in no time.

If you’d like a helping hand to get started, or want to pick up some tips and shortcuts to further increase your efficiency in using any of our solutions, we offer classroom training, as well as free basic and advanced online training.

We’ll train your new users and upskill existing users. Classroom and one-to-one training is available year-round in capital cities across Australia. Simply book a session online or get in touch with us to find a session convenient to you.

Prefer learning at your own pace? Our free video tutorials and e-learning modules are also available online.

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By Product

Topics

Blue Chip

Blue Chip 2.11 Video

What's New Blue Chip 2.11
PLAY (via Vimeo)
Receipting and Handling IHC Exceptions
PLAY (via Vimeo)
Create an Invoice from the Estimate and Submit an IHC
PLAY (via Vimeo)
Create an Estimate and Submit an OEC
PLAY (via Vimeo)

Features

New account screen
2.7 | INTRO
Monthly close off
2.7 | INTRO

Patient Files

Create a new patient's file
2.7 | DEMO
Opening an existing patient's file
2.7 | DEMO
Other methods to search for existing files
2.7 | DEMO
Entering patients details
2.7 | DEMO
Using patients notes
2.7 | DEMO

Referrals

Entering a patients referral
2.7 | DEMO
Entering a referral from a new practitioner
2.7 | DEMO
Entering a referral from a practitioner with the same surname
2.7 | DEMO

Making an Appointment

Make an appointment for an existing patient with a current referral
2.7 | DEMO
Make an appointment for a new patient
2.7 | DEMO
Make an appointment for an existing patient with an expired referral
2.7 | DEMO
Make a double booking
2.7 | DEMO
Make recurring or multiple appointments
2.7 | DEMO
Print an appointment list
2.7 | DEMO
Find a booking
2.7 | DEMO

Modifying an Appointment

Manage referrals from the appointment book
2.7 | DEMO
Edit an appointment using appointment wizard
2.7 | DEMO
Edit an appointment using calendar & time controls
2.7 | DEMO
Edit practitioner name or appointment type
2.7 | DEMO
Direct edit
2.7 | DEMO
Cancel an appointment
2.7 | DEMO
Delete an appointment
2.7 | DEMO

Create Accounts

Create account for a private patient
2.7 | DEMO
Create multiple accounts for a single patient
2.7 | DEMO
Changing the accounts addressee
2.7 | DEMO
Using the parents database
2.7 | DEMO
Entering a new health fund
2.7 | DEMO
Printing labels
2.7 | DEMO

Estimates

Estimate for private patient with no health insurance
2.7 | DEMO
Estimate for known gap
2.7 | DEMO
Estimate for standard gap
2.7 | DEMO

Invoicing & Receipting

Adding service text
2.7 | DEMO
Using tyro integrated payments NEW
2.7 | DEMO
Combined invoice & receipt
2.7 | INTRO
2.7 | DEMO
Invoice only
2.7 | INTRO
2.7 | DEMO
Receipt only
2.7 | INTRO
Making a prepayment
2.7 | INTRO
Multiple procedures - outpatients
2.7 | DEMO
Multiple procedures - inpatients
2.7 | DEMO
Using a prepayment
2.7 | INTRO
2.7 | DEMO
Receipt pre-existing invoice
2.7 | DEMO
Receipting multiple patients
2.7 | DEMO
Receipting part or gap payments
2.7 | DEMO
Overpayments
2.7 | DEMO
Prepayments
2.7 | DEMO
Set up and apply discounts
2.7 | INTRO
2.7 | DEMO
Grant discounts
2.7 | DEMO
Creating a bulk billing invoice
2.7 | DEMO

Adjustments

Adjusting a paid invoice & receipt
2.7 | INTRO
Adjust a receipt
2.7 | INTRO
Reverse a receipt
2.7 | INTRO
2.7 | DEMO
Reverse an invoice
2.7 | INTRO
2.7 | DEMO
Adjust paid invoice before banking
2.7 | DEMO
Adjust receipt before banking
2.7 | DEMO

Write offs & Refunds

Full & partial write off
2.7 | INTRO
2.7 | DEMO
Refund an allocated payment after banking
2.7 | INTRO
Refunding a credit payment
2.7 | INTRO
Adjust a paid invoice after banking
2.7 | DEMO
Refund a prepayment
2.7 | DEMO

Banking

Processing cash and cheques
2.7 | DEMO
Processing eftpos
2.7 | DEMO

Medicare Online

Sending a claim
2.7 | DEMO

Medicare Easyclaim

Gap payment and Easyclaim
2.8 | DEMO
Receipting a bulk bill easyclaim
2.8 | DEMO
Using the easyclaim facility with an integrated eftpos system
2.8 | DEMO
Creating and sending a claim using the easyclaim functionality
2.8 | DEMO

Medicare Eclipse

Creating the eclipse imc account
2.8 | DEMO
Receipting a claim
2.8 | DEMO
Creating and sending a claim
2.8 | DEMO

Patient Claiming

Creating the patient claim
2.7 | DEMO

Recalls

Assigning a patient to a recall program
2.7 | DEMO
Enacting a telephone and letter based recall program
2.7 | DEMO

Correspondence

Create correspondence and sending for review
2.7 | DEMO
Create correspondence and deferring printing
2.7 | DEMO
Create correspondence and printing from the patient file
2.7 | DEMO

Webinars

What's New in Blue Chip 2.10
Recorded: March 2015
PLAY
WP Letters and Templates
Recorded: June 2014
PLAY
End of Month Procedure & Monthly Close Off
Recorded: June 2014
PLAY
What's New in Blue Chip 2.9
Recorded: March 2014
PLAY
Eclipse Billing in Blue Chip (Part 2)
Recorded: September 2013
PLAY
Eclipse Billing in Blue Chip (Part 1)
Recorded: August 2013
PLAY