Latest product updates, patches, fees and utilities.
22nd of December 2014
Valid Medicare Australia certificates are required by customers who communicate electronically with Medicare Australia when using PKI. Replacement of expired certificates is a normal operational procedure. Renewing your Medicare Australia certificates will allow online operations to continue uninterrupted.
PKI technology is used in MedicalDirector PracSoft for the secure transmission of online claiming data.
MedicalDirector is pleased to provide MedicalDirector PracSoft customers with the latest version of the PKI Manager which will assist you to update the Medicare Australia PKI certificate to the very latest and current version.
Instructions to Renew PKI Certificates:
MedicalDirector strongly recommends that you always update your Medicare Australia PKI certificate to the latest and current version.
If you experience any problems applying this Update, please contact MedicalDirector Customer Care on 1300 300 161.
02 July 2014
HCN is pleased to announce the release of the MBS fee update for July 2014, RMFS fee update for July 2014 and DVA Allied Health fee update for January 2014 for PracSoft 3.1.2 and above.
For instructions on updating MBS, RMFS and DVA Allied Health Fees click here.
To obtain the July 2014 MBS, July 2014 RMFS and January 2014 Allied Health fee update select the 'Download' button on the right.
If you have any questions or you experience any problems applying this update, please contact HCN Customer Support on 1300 788 802 or log an online inquiry.
11th of June 2014
This 3.15.2 cumulative update builds on the Medical Director and PracSoft 3.15 full release. The update includes all enhancements and modifications provided by subsequent updates (3.15a, 3.15b and 3.15.1) as well as further modifications and enhancements targeted at improving performance, functionality and efficiency within your practice.
Medical Director includes robust tools to facilitate the secure exchange of patient information between clinicals. There are more than 14,200 clinicians securely transferring clinical information. MDExchange is HCN's secure communication system which is part of the core product and fully supported by HCN Technical Support.
For a full detailed list of all modifications and enhancements in the Medical Director / PracSoft 3.15.2 update, please refer to the MD/PS 3.15.2 Release Notes.
Note: If you have a version older than MD/PS 3.15 (DVD released from November 2013) installed you will be required to use your DVD to install this release prior to installing the MD/PS 3.15.2 update. If you need assistance with performing either installation or require a replacement DVD please submit an online support inquiry or contact HCN Customer Support on 1300 788 802.
If you experience any problems applying this update, please contact HCN Customer Support on 1300 788 802 or log an online support inquiry.
2nd of December 2013
This download is an image (ISO file) of the MD/PS 3.15 DVD. The following Medical Director and PracSoft update is a full release. The MD/PS 3.15 update is a full update which can be applied for new installations or installed over 3.12 or above.
This download has been made available for your convenience and is not intended as the primary source of the MD/PS 3.15 release. It is an ISO file (DVD image file) and you will need to use third party DVD burning software to create a DVD from this ISO file (or extract the contents using a utility such as WinRAR) in order to use it for installation/update to MD/PS3.15.
Alternatively, if you are unsure about how to download the ISO file provided here, please wait for the delivery of the MD/PS 3.15 release in the mail.
The MD Sidebar provides a controlled and secure integrated solution for MD users to access approved clinical applications, without disrupting the GP’s workflow. MD Sidebar contains widgets that work in a similar fashion to applications on smart phones. They are developed in collaboration with reputable companies, which form our Partner Network.
For the 3.15 release the MD Sidebar contains the following pre-installed widgets:
For a detailed list of all enhancements, please refer to the MD/PS 3.15 Release Notes.