Clinical / Pracsoft Update Release Notes
v4.3

The following information outlines the enhancements, modifications, and fixes contained in the Clinical/Pracsoft 4.3 update. The 4.3 update is a full release that can be installed clean or over previous public releases.

Is your Practice ready? Check out the latest System Requirements.

Would you like to become an Early Adopter of Clinical/Pracsoft? Register your interest here.

Clinical

Email

o      Email attachments are now in PDF format.

o      Email attachments can now be password protected.

o      Send email directly from the patient’s record.

o      The email configuration menu has been moved to Correspondence > Email for ease of access.

o      Create and configure custom email templates for quick reuse.

Immunisations

o      A new funding model option has been added for users to record whether or not a vaccine has been given as part of the National Immunisation Program.

o      A new Route of Administration field has been added for vaccines that have multiple options.

o      The AIR Immunisation screen now displays the patient's AIR demographic details to assist with patient identification.

Patient’s Record

o      Add Progress Notes from anywhere in the patient workflow, via a new floating panel.

o      Added 7 new Quick Template buttons which can be configured as website links or quick launch buttons.

o      Keyboard shortcuts are now highlighted with an underscore, and new shortcuts have been added.

o      Added the option to record “No Next of Kin or Emergency Contact Provided” in the patient’s record.

o      Updated ABS Ethnicity to the 2019 Australian Standard Classification of Cultural and Ethnic Groups.

o      When opening the Holding File from within a patient’s record, the data is filtered automatically to show results for the selected patient.

o      The web url links in the CVD Risk Assessment screen have been updated to more modern resources.

Prescribing

o      You can now search for a drug based on the characters in the search box existing anywhere in the drug name rather than just at the beginning.

o      When an Electronic Paperless Prescription with repeats is cancelled after the original has been dispensed, the repeats are now also cancelled.

Roles and Permissions

o      A new Manage Permissions module provides access to more granular permissions. 

o      Access to a patient’s record can now be restricted by using either a tiered permissions model or on a user-to-user basis.

o      You can now apply access restrictions to the following functions:

       Adding/Deleting Address Book Entries.

       Adding/Deleting Recall Reasons.

       Adding/Deleting new Notations for Investigation Results.

       Adding/Deleting/Editing Letter Writer Templates. 

Demographics update for Gender Inclusivity

o      The Gender field has been renamed to Sex at Birth.

o      A new Gender Identity field is now available for recording patient’s Gender Identity.

o      A new Pronouns field has now been added for recording patient’s preferred pronouns.

o      The Marital Status field has been renamed to Relationship Status, where married is an option.

Multi Location Support

o      The login UI has been updated to better assist users with selecting the correct location when they may need to login from multiple locations.

o      The login screen has been cleansed of unnecessary content.

o      A new printer setting has been added to Tools > Options to allow sites to inform the software of whether they are using locally connected printers or networked printers.

Smartbar (Sidebar)

o      New intelligent Smartbar tools designed to streamline your workflow:

       Smart Clinical Support: informational messages for practitioners to determine applicability or action on patient-by-patient basis.

       Smart Telehealth: simple, secure way to provide care to patients remotely.

       Smart Research: CPD content on-demand within your software.

o      More widgets coming soon to your Smartbar:

       Smart Care: care-planning tool. This widget is now available. Express your interest with our team at ecosystem.solutions@medicaldirector.com.

       Smart Scripts: share e-tokens within a single patient link. Patients can take e-tokens to a pharmacy or opt for home delivery. This widget is currently in Beta – please reach out to ecosystem.solutions@medicaldirector.com if you wish to participate.

       Smart Visual Dashboards: practice data presented in easy-to-understand visuals helping you reduce patient wait times, improve patient experience and accurately forecast revenue. This widget is currently available to Managers within Pracsoft. Practitioners can request specific reports via Practice Manager.

       Smart Connect: eRequests/eOrders for pathology and radiology.

       Smart Seek: find clinical trials and health management programs on individual patient file open.

       Smart Scribe: the latest in AI technology to help streamline documentation.

Technical Updates

o      Improved the loading speed of the holding file when many results are present.

o      It is no longer possible to set the user lockout interval to 0 minutes (no lockout). Any existing entries of 0 have been reset to 1440 minutes (1 day).

o      Added new document audit logging for when documents have been printed.

o      Updated the packaged version of Microsoft SQL to Microsoft SQL 2019 Express edition.

o      Updated the ERX integration model to resolve previous outage issues. 

o      Added new ERX Transaction logging for better visibility. 

o      Updated Adobe to a newer version for improved functionality and security.

o      Updated Adobe PDF viewer for improved functionality. 

o      Updated Atalasoft to provide better performance and functionality.

o      Removed Xceed.

o      Removed Syncfusion.


Pracsoft

Web Services

o      Transmit post-paid patient claims to Services Australia via the Patient Claim Interactive workflow after the billing has taken place.

o      Send patient claims in bulk via a new workflow.

o      Improved referral search behaviour in the Pracsoft Appointment Book.

o      Perform Online Patient Verification, Online Concession Verification and Online Veteran Verification for all patients simultaneously via a new Bulk Online Verification check in the Pracsoft Appointment Book.

o      Improved the Request Reports section within the online claiming workflow for better visibility of response information and further actions required.

Payments and Billing

o      MBS and DVA fees are now automatically updated for all Pracsoft users on version 4.3 and later.

o      Your latest fee update now displays at the bottom of the fee table and in the fee columns window.

o      15 new fee columns for displaying optional billing types.

o      New default for fresh installs to “Pay Now” for Patient Claims.

Demographics Update for Gender Inclusivity

o      The Gender field has been renamed to “Sex at Birth”.

o      You can now record a patient’s gender identity.

o      You can now record a patient’s preferred pronoun.

o      The Marital Status field has been renamed “Relationship Status”, where married is an option.

Reporting

o      Filter reports to show only billings for specific practitioners.

o      Filter reports to show only billings for specific locations.

Alerts and Reminders

o      The Appointment Reminder field has been renamed “Patient Alerts” and now displays more information.

o      Patient Alert prompts now also appear in the Waiting Room.

Patient’s Record

o      Added the ability to record “No Next of Kin or Emergency Contact Provided.”

o      Updated ABS Ethnicity to the 2019 Australian Standard Classification of Cultural and Ethnic Groups.

Technical Updates

o      Removed Java, now redundant due to Medicare Web Services.

o      Removed the Client Adaptor, now redundant due to Medicare Web Services.

o      Updated Crystal Reports version to provide better performance and functionality.

o      Updated Devexpess to provide better performance.