Tools > SMS > Templates
There are two types of SMS template available:
o Default templates
o User-defined templates
1. Select Correspondence
> SMS > Templates. The Template
Message window appears.
2. Create a new template by either;
o Selecting one of the supplied default templates to make a copy of (via the Select Template drop-down list), and then clicking , or
o Clicking to start with a blank message.
3. Name the new template.
4. Indicate what type of template the new template will be (either 'Recall' or 'Correspondence'). The type of template determines which field codes become available for you to select from (shown in Step 5).
o Recall templates are available to the Recalls module only.
o Correspondence templates are available to all other SMS-supported modules. See SMS Reminders - About and Registration for a list of modules with SMS support.
5. Modify the message
as desired. You can free-type in the message region, or select from a
list of field codes to insert. The field codes available to select from
differ depending on the Template Type you selected in Step 4. It is important
to note that if you wish to use any of the field codes, you must select
them from the drop-down list provided - you cannot
free-type these field codes into the message body, as they will not be
recognised as field codes if inserted in this fashion.
6. Indicate the name
of the sender as you wish it to appear on your patient's phone.
7. Once you have finished editing, click to confirm the changes. Your user-defined version is now available for you to select from when sending a message.