Customer Care

Customer Care

We're here for you, so you can be there for your patients. Simply contact us the way which is most convenient to you.

Submit an online support enquiry

Simply click and submit your online enquiry here Submit an enquiry

Support Contact details

MedicalDirector Clinical: 1300 788 802
MedicalDirector PracSoft: 1300 788 802
MedicalDirector Blue Chip: 1300 300 161 (option 2)
AusDI: 1300 118 120
Government and Institution: 1800 643 850
Hospital: 1800 643 850

Medical Director Clinical: 1300 788 802
Medical Director PracSoft: 1300 788 802
Specialist Products: 1300 300 161
Knowledge Solutions: 1800 643 850
IT Service Partners: 1300 788 802

Monday-Friday, 8:00am-8:00pm
Saturday-Sunday, 9:00am-5:00pm

Sales and Subscription Information

Your dedicated Account Manager is your first port of call for help with general product enquiries and subscription information. Simply dial 1300 300 161 and select menu option 1.

Would you like us to contact you? Please Submit an enquiry.