Training

Spend less time on training and more time with patients.

Our healthcare solutions are user-friendly and intuitive, so we’re confident you and your staff will be up and running in no time.

If you’d like a helping hand to get started, or want to pick up some tips and shortcuts to further increase your efficiency in using any of our solutions, we offer classroom training, as well as free basic and advanced online training.

We’ll train your new users and upskill existing users. Classroom and one-to-one training is available year-round in capital cities across Australia. Simply book a session online or get in touch with us to find a session convenient to you.

Prefer learning at your own pace? Our free video tutorials and e-learning modules are also available online.

MedicalDirector Blue Chip User Guide

This guide is designed to provide new and occasional users with step by step visual instructions for the most encountered tasks in Specialist Practices.

 

Medicare Easyclaim User Guide for MedicalDirector Blue Chip

Medicare Easyclaim is a system that allows patients to claim instant Medicare rebates at the practice, via your Tyro EFTPOS terminal while at the surgery.

 

MedicalDirector Blue Chip Secure User Guide

This guide has been designed to provide users with instructions on how to use the utility to manage program access and permissions within MedicalDirector Blue Chip.

 

Day Surgery User Guide for MedicalDirector Blue Chip

This guide is intended to guide new users with step by step instructions on various setup functionality required from within MedicalDirector Blue Chip.

 

Rounding in MedicalDirector Blue Chip

Medicare Australia payments are sometimes affected by GST. This guide will assist in rounding setup and balancing existing credit accounts within MedicalDirector Blue Chip.

 

Appointment Book Features

This guide addresses Appointment Book modules, setup, making Recurring Appointments, using Find Slot and using Bulk SMS.

 

Issuing Refunds

This guide addresses two options of refunds. Refund for allocated and banked invoice, and a Refund for a banked prepayment receipt.

 

Routine Tasks in MedicalDirector Blue Chip

This guide suggests daily/weekly/monthly tasks to perform in MedicalDirector Blue Chip to maintain consistency, efficiency and ensure finalizing figures for a period.

 

Theatre Bookings in MedicalDirector Blue Chip

This guide explains how to setup your Appointment Book to cater for Theatre Bookings, Make a Theatre Booking, Change the order of Theatre Bookings, Print Theatre List and using Find Slot.

 

Typing a Letter

This guide explains how to setup Blue Chips WP Templates to automatically generate carbon copy fields to a letter.

 

Working with Eclipse Claims with Gap

Eclipse Claims (with Gap) is not compliant with the health fund contract. This guide provides a work around to process Eclipse Claims (with Gap), invoicing the patient, submitting to Medicare, transmit to update Medicare status and Eclipse Report after paid.

 

Working with Eclipse Claims with No Gap

This guide explains how to process Eclipse Claims (No Gap), invoicing the patient, submitting to Medicare, transmit to update Medicare status and Eclipse Report after paid.