When installing MedicalDirector Pracsoft or Bluechip, your system will be configured with Environment Variables for JAVA which the MedicalDirector MedicareOnline Plug-in (client adapter) relies on for Online Claiming functionality. After new versions of JAVA/JRE are installed, it is possible for these Environmental Variables to be overwritten or removed. This will prevent Online Claiming with both MedicalDirector Pracsoft and Bluechip, and the configurations must be restored manually per the following instructions.

Manually Configure the Environment Variables for Medicare Online Claiming with MedicalDirector Pracsoft

1.      Right click My Computer/Computer/This PC > Properties

2.      Select Advanced > Environmental Variables

3.      Ensure the following Variables are present and have the following Values:

If your operating system is 32 bit:

o      EASY_API_LOG: C:\Program Files\HIC\PS\HICOnline\log\easydll.log

o      EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files\HIC\PS\HICOnline\logicpack

o      EASY_PARM2: -Djava.library.path=C:\Program Files\HIC\PS\HICOnline\bin

o      HICOL_LIB_PATH: C:\Program Files\HIC\PS\HICOnline\lib\

o      JAVA_JRE_DLL: C:\Program Files\Java\jre6\bin\client\jvm.dll

If your operating system is 64 bit:

o      EASY_API_LOG: C:\Program Files (x86)\HIC\PS\HICOnline\log\easydll.log

o      EASY_PARM1: -Dhiconline.logicpack.dir=C:\ProgramFiles (x86)\HIC\PS\HICOnline\logicpack

o      EASY_PARM2: -Djava.library.path=C:\Program Files (x86)\HIC\PS\HICOnline\bin

o      HICOL_LIB_PATH: C:\Program Files (x86)\HIC\PS\HICOnline\lib\

o      JAVA_JRE_DLL: C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll

Manually Configure the Environment Variables for Medicare Online Claiming with MedicalDirector Bluechip

1.      Right click My Computer/Computer/This PC > Properties

2.      Select Advanced > Environmental Variables

3.      Ensure the following Variables are present and have the following Values:

If your operating system is 32 bit:

o      EASY_API_LOG: C:\Program Files\Medicare Client Adaptor\Online Claiming\Log\easydll.log

o      EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files\Medicare Client Adaptor\Online Claiming\LogicPack

o      EASY_PARM2: -Djava.library.path=C:\Program Files\Medicare Client Adaptor\Online Claiming\bin

o      HICOL_LIB_PATH: C:\Program Files\Medicare Client Adaptor\Online Claiming\lib\

o      JAVA_JRE_DLL: C:\Program Files\Java\jre6\bin\client\jvm.dll

If your operating system is 64 bit:

o      EASY_API_LOG: C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\Log\easydll.log

o      EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\LogicPack

o      EASY_PARM2: -Djava.library.path=C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\bin

o      HICOL_LIB_PATH: C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\lib\

o      JAVA_JRE_DLL: C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll