To authorise the claim, open it, and select either 'Send' if you want to immediately send the claim to the Medicare Australia, or 'Store' to authorise and store it for later submission. Authorised claims that are stored will have a status of 'Awaiting Submission'.

A claim with this status is waiting to be sent to the Medicare Australia. click the Transmit button to submit the claim.

The processing report is available within 3 business days of the claim being transmitted to Medicare Australia, and details any exceptions arising from the processing of the claim. Information contained in this report can be used to allow re-submission of items that have no payments made against them. This allows these items to be reprocessed without waiting for the Payment Report to be received. Click the Transmit button to retrieve the Processing Report.

 A claim with this status has successfully retrieved the processing report and is waiting for the payment report. The payment report is available within 6 business days of the claim being transmitted to Medicare Australia, and details the deposit information for payments made to the practitioner in respect of the claims. Once received, Bluechip can then create receipts and other entries (allocations, write-offs, sundry invoices) to finalise the claim. Click the Transmit button to retrieve the Payment Report.

Successful receipt of the payment report will allow receipting to be completed for the claim.

All items in this claim have been rejected. Click the Rejected button at the Medicare Online Claims window to process these items.

The claim has been finalised. No further action is required.

The claim has been finalised. No further action is required.

The claim has been deleted. No further action is required.