This topic refers to processing Fully-Paid Patient Claims with Medicare Easyclaim.

o      For making bulk bill claims, see Bulk Bill Claims with Medicare Easyclaim.

o      For making part-paid claims, see Part-Paid Claims with Medicare Easyclaim.

1.      Ensure you have enabled Medicare Easyclaim.

2.      Ensure you have configured Bluechip for processing claims with Medicare Easyclaim.

3.      Open the patient's record and locate the Accounts section.

 

4.      Locate and right-click the Patient Claim account. In the example above, it is the 'PC' account.

5.      From the right-click menu that appears, select New Invoice. You may be prompted to verify the patient with Medicare if you have not previously done so.

6.      Within the new invoice, add Service Items as desired. In the example below, Item 304 has been entered.

 

7.      Click to issue the invoice. You may be prompted to select a referral to associate this invoice with.

8.      You will be prompted to select the Date of Issue. Alter it if desired, and then click

9.      You will be prompted to print the invoice. Then, select the Receipts tab.

 

 

10.   Click  and then within the receipt window, enter the following:

o      Select EFTPOS Auto as the type of payment.

o      Enter the card holder's Name.

o      Enter the Amount of the payment.

o      Place a tick in the Allocate check box against each service item you wish to allocate payment to.

 

 

11.   Click The New Patient Claim window appear.

12.   Within the Refund Method section, select from the following options:

o      EFTPOS Card: The refund will be credited to the patient's EFTPOS card account.

o      Cheque: The refund will be returned to the patient as a cheque.

o      EFTPOS: The EFT Details section of the window becomes available. Enter the patient's bank account details. The refund will be credited to the nominated bank account.

 

13.   Click  On the TYRO terminal, have the patient swipe their card, select their account type, and enter their PIN. The online claim process commences, and you can track its progress on-screen, as shown below.

14.   On the TYRO terminal, the patient will be prompted to accept the claim.

15.   Upon a success, the patient's claim will have been reimbursed to them.

o      The TYRO terminal will print a receipt for the patient.

o      The patient will receive a tax invoice printed from Bluechip.

o      The Patient Claim Results window appears in Bluechip.

This concludes the steps necessary for processing a patient claim via Medicare Easyclaim.