When recording a visit, you can elect to put an account on hold. You may wish to do this if for example the patient is waiting for pathology results to return, and until then you don't know what services to charge. An account on hold can be processed at a later time.

An account is put on hold during the recording of a visit, by selecting the Pay Later payment option and clicking the Hold button.

You can view a list of all held accounts by selecting Accounts > Held Accounts via the Waiting Room.