An 'entity' user is generally a non-human, administrative account with which you bill patients for services. For example, your Practice may wish to bill patients for vitamins bought over the counter, at your Practice. Such sundries are 'administered' by the Practice as opposed to being administered by a specific practitioner. If you intend to bill patients in this manner, you need to create a user account for the Practice. For information about creating an 'entity' user account, see Adding Administrative 'Entity' Users
If you have never billed using an 'entity'user account, you must first create the user account.