The following information describes how to create a new password, should you forget your old one; it is not actually possible to recover a lost password. This procedure differs from simply modifying your existing password. Also, this procedure must be performed by a Practitioner/user with Full Access.
Note that if you have Clinical installed (and are hence using a combined Clinical/Pracsoft
database), any modification you make to a password in MedicalDirector Pracsoft will also modify the password for the corresponding Practitioner/user's record in Clinical, and vice-versa.
1. Ensure you are logged-in as a user with Full Access.
2. Select
Admin > User
List. The User
List window appears.
3. Select the user whose password you wish to recreate.
4. Click
Edit The
User Details
window appears.
5. Click
The
Set-up Password
window appears.
6. Enter and confirm a new password.
7. Click Save to confirm and close this window. You will be returned to the User Details window.
8. Click Save to close the User Details window.
9. Click to close the User List window.