1.      Ensure you have configured Pracsoft to use Medicare Easyclaim.

2.      With a patient selected in the Waiting Room, press F5. The Record Visit window appears.

3.      Ensure that you have a selection in the Seen by Dr. drop-down list. If you selected a Practitioner for the patient via the Waiting Room, this field will already be populated.

4.      Ensure that you have a selection in the Location drop-down list. If you selected a Practitioner for the patient via the Waiting Room, this field will already be populated.

5.      (Optional) Modify the Consult Time and Consult Date using the associated controls, if necessary.

6.      Via the Invoice To drop-down list, select 'Patient'.

7.      Enter Service Items as necessary. If you are unsure of the fee number for a given item, you can search the standard item list by pressing Ctrl+S.

o      To add additional items, click

o      To delete a service item, select the item and then click

8.      For each Service Item ensure you select an associated Fee Rate. To do this, click in the Fee Rate field for the service item. A drop-down list of Fee Rates will appear, from which you can make the appropriate selection.

9.      (Optional) You may modify the fees for individual items by clicking in the Fee column and typing a new amount.

10.   In the Payment Options section of the window select the Pay Later option.

11.   Click Account to process the payment.


Note that the Cheque refund method option is selected. This is the only option available for 'pay later' payments. The Medicare payment will be sent to the claimant as a cheque addressed to the health service provider. Note that if the claim includes items not supported by Medicare Easyclaim, the claim will be sent via Medicare Online. The Store button will save the claim to be sent later. Store & Forward claims are sent via Medicare Online.

12.   Enter the residential address details for the claimant if necessary. Alternatively you can tick the Use Medicare Address check box to use the claimant's residential address details as recorded with Medicare Australia.

13.   Click  The claim is processed.