Skip to content
Marketplace Partner

HotDoc: Patient Engagement & Online Booking Dashboard

Australia’s leading patient engagement platform
Trusted by over 9,000 GPs across Australia

HotDoc is a patient engagement platform used by Australian general practices for online appointment booking, recalls, reminders and patient communications. Practices use HotDoc to give patients an online way to engage with the practice and to reduce front-desk workload.

 

HotDoc helps save time, manage appointments, reduce no-shows and boost continuity of care

Save time with online bookings and reminders

Patients can book, reschedule and confirm appointments online, with automated SMS reminders reducing no-shows.

Boost patient engagement

Patients can complete forms, update details and access telehealth from their own device.

Recalls without the paperwork

Run recall campaigns by patient cohort, with results recorded back in the clinical record.

Key Features

  • Online appointment booking and reschedule
  • Automated SMS confirmations and reminders
  • Patient-facing practice listing, survey tools, digital forms and intake
  • Two-way sync with MedicalDirector appointment book
  • Recall and reminder campaigns
  • Telehealth video consultations
Find out more

Product Compatibility

  • Pracsoft
  • Clinical
  • Helix

Testimonial

"Adding HotDoc to our existing MedicalDirector Pracsoft and Clinical solutions has been a game changer. It’s revolutionised our practice, had a positive impacton streamlining the patient booking process, helped increase the number of new patients and improve our overall digital footprint and online presence.

We’ve also recently noticed a number of other efficiencies, particularly in the recall stage, which has significantly reduced the administrative burden for nursing and reception staff"

Dr John Hall, Practice Principal,
Downs Rural Medical

70% of Australians want healthcare providers to better use digital tools, mobile technology and the internet to improve their patient experience.*
*Source: MedicalDirector Patient Engagement Survey 2018

×